Terms, Disclaimer & Refund Policy

1. Nature of Services

All services offered are spiritual, intuitive, and interpretive in nature. Readings are created using a blend of intuitive insight, symbolic systems (such as tarot and numerology), and various tools, templates, and methods chosen to support the delivery of guidance and clarity. Because of this, some structural or stylistic elements may appear similar across readings, while the intuitive interpretation is tailored to each client.

Each reading is subjective and may be interpreted differently by each individual.

2. No Guarantees

While every effort is made to provide meaningful and thoughtful insights, no guarantees are made regarding accuracy, outcomes, or future events. All information provided reflects intuitive and interpretive opinion only.

3. Entertainment Purpose

All services are offered for entertainment and personal insight purposes. By purchasing a reading, you acknowledge that results vary from person to person and no specific outcome is promised or implied.

4. Personal Responsibility

You agree that all decisions and actions taken following a reading are your own responsibility. Readings are not to be relied upon as a substitute for professional advice.

5. Not Professional Advice

I am not a licensed psychologist, lawyer, medical professional, or financial advisor. Services provided do not replace professional advice of any kind. You should seek a qualified professional where appropriate.

6. Refund Policy

Completed Readings

Due to the time, preparation, and nature of the service, no refunds are provided once a reading has been completed and delivered. Dissatisfaction, lack of resonance, or disagreement with the content does not constitute grounds for a refund.

Change of Mind

Refunds are not provided for change of mind, unmet expectations, or subjective dissatisfaction.

Before Delivery

If you request cancellation before your reading has been completed, a refund may be considered at my discretion.

Service Issues

If you believe your service was not delivered as described, please contact me within 48 hours of receiving your reading so the matter can be reviewed.

Australian Consumer Law

Nothing in this policy excludes your rights under Australian Consumer Law. Refunds will be provided where required by law in the case of a major failure.

7. Client Responsibilities

After purchase, you must provide all requested details within 7 days. A reminder may be sent if details are not received. If details are not provided within 30 days, your order will be cancelled without refund.

Some readings require your DOB and photo. Ect past life reading and soulmate drawing. If you are not comfortable to supply these, you might be permitted to swap your reading to one of similar or less value. If your order is cancelled, you will be offered a store credit 

8. Right to Refuse Service

I reserve the right to refuse or cancel any order at my discretion. Store credit will be offered